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Challenges with Implementing SLOs

A few months ago, Honeycomb released our SLO — Service Level Objective — feature to the world. We’ve written before about how to use it and some of the use scenarios. Today, I’d like…

They Aren’t Pillars, They’re Lenses

To have Observability is to have the ability to understand your system’s internal state based on signals and externally-visible output. Honeycomb’s approach to Observability is to strive toward this: every feature of the product…

Investigating Timeouts with Tracing

Tracing is one of the key tools that Honeycomb offers to make sense of data. Over the last few weeks, we’ve made a number of improvements to our tracing interface — and, put together,…

Heatmaps Make Ops Better

In this blog miniseries, I’d like to talk about how to think about doing data analysis “the Honeycomb way.”  Welcome to part 1, where I cover what a heatmap is—and how using them can…