Honeycomb Blog

Honeycomb at Fender: Faster Answers, Happier Customers

About FENDER MUSICAL INSTRUMENTS CORPORATION: Since 1946, Fender has revolutionized music and culture as one of the world’s leading musical instrument manufacturers, marketers and distributors. Fender Musical Instruments Corporation (FMIC), whose portfolio of brands includes Fender®, Squier®, Gretsch® guitars, Jackson®, EVH® and Charvel®, follows a player-centric approach to crafting the highest quality instruments and musical solutions across genres. FMIC is dedicated to unlocking the power of music through electric and acoustic guitars, amplifiers, pro audio, accessories and digital products that inspire and enable musical expression at every stage, from beginners to history-making legends. Environment AWS Lambda microservices written in Go…

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Honeycomb at Tapjoy: Faster Time to Confidence with Observability

About Tapjoy maximizes mobile engagement and monetization for leading advertisers and app developers. Their SDK is currently embedded in over 15,000 mobile apps and reaches over 520 million active users per month. Environment Monolithic Rails app Many high-volume 3rd-party attribution partners Goals Tapjoy processes millions of requests per minute as a mobile ad network. In support of their ad-serving platform, they have performance and infrastructure monitoring systems, large data pipelines that feed ad selection algorithms, and backing datastores that engineers regularly access to understand how their code interacts with the data moving through their systems. As part of the mobile…

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Significant CPU Usage Improvements in New Version of libhoney.py

We’ve published version 1.2.0 of libhoney-py, which now batches events. Based on our internal testing, this results in 8-10x more efficiency, so you probably want to give this a try if you’re sending us Python events. We’re extra-grateful to our pals at Nylas for inspiring us to prioritize this improvement by showing us (with their glorious flame graphs) exactly what we were subjecting them to. Before they started using the new version: And after, confirming our 10x improvement estimate: You can find the docs, API reference, and source code for libhoney.py here: Documentation: https://honeycomb.io/docs/connect/python/ API reference: https://honeycombio.github.io/libhoney-py/ Source code: https://github.com/honeycombio/libhoney-py…

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Structured Logging and Your Team

This guest blog post from Anton Drukh of snyk.io is part of our series on structured logging. From 1 service to over 50 today We run a distributed engineering team at Snyk. As we scale our team and infrastructure, we want to make sure that we don’t make a mess of the daily operation our system. We don’t want to fall into the trap of committing code that makes sense when it’s written, but not when it’s run in production. We started with a single service in our stack. Two years into adopting a micro-services architecture, we span over 50…

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Intercom <3 Honeycomb

Intercom Intercom brings messaging products for sales, marketing, and customer service to one platform. More than 20,000 businesses use Intercom to connect with a billion people worldwide. Environment Monolithic Rails app External services written in Ruby and Go 100% AWS Goals Intercom’s customer-centric culture drives operations, but they knew they were not detecting key error conditions and performance issues affecting individual customers. They needed to be able to pinpoint the exact events causing an issue and the exact customers affected, but their existing tools could not handle the high-cardinality nature of the data. “We’ve been through a few metrics products….

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Nylas Makes Their API buzz with Honeycomb

At Honeycomb, we <3 Nylas, so we were super pleased to come across this short talk by Evan Morikawa (aka @e0m on Twitter): Evan does a great job of explaining the goals Nylas set for speeding up their API, and breaks the process they went through down into easy-to-understand steps, including a quick demo of our shiny new heatmap feature (which they got a little early, because we love them 😀 😀 :D) And we’re of course super pleased to hear that Nylas loves us right back! Evan goes on to talk about another cool approach to gaining observability into…

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Honeycomb Customer Profile: Airtime

We recently connected with Honeycomb users over at Airtime, a new social video platform for iOS, Android, and desktop. Like many companies using Honeycomb, Airtime relies on a complex system of infrastructure and a large variation of tools for monitoring their systems. Jesse R. (VP of Engineering) & Dana M. (Lead Backend Engineer) were nice enough to share why they turn to Honeycomb when their monitoring tools only take them so far: HNY: What is your mission at Airtime? JR & DM: Founded by Sean Parker and backed by several major VCs, Airtime is a new social video platform for…

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