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SRE + Honeycomb: Observability for Service Reliability

As a Customer Advocate, I talk to a lot of prospective Honeycomb users who want to understand how observability fits into their existing Site Reliability Engineering (SRE) practice. While I have a passing familiarity with the discipline, I wanted to learn more about what SREs do in their day-to-day work so that I’d be better able to help them determine if Honeycomb is a good fit for their needs.

Challenges with Implementing SLOs

A few months ago, Honeycomb released our SLO — Service Level Objective — feature to the world. We’ve written before about how to use it and some of the use scenarios. Today, I’d like…