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Rachel is a documentation wrangler with a passion for user advocacy, experimentation, new technology, and holding the door open for people entering tech. She believes that product content and learning experiences play a pivotal role in creating successful outcomes for users. Prior to joining Honeycomb, she developed documentation for various companies, such as Auth0, Pfizer, Alcatel, Tribal Worldwide, and Sprint. She dabbles in typewriter restoration, bookbinding, pop-up book design, and quilling, which probably means she has an unhealthy obsession with paper.