Customer Journey
Eaze Engineering shares how to build a reliable service

Observability means

Happy Customers
Happy Developers
Seeing prod in hi-res
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Own Production in Hi-Res

With Honeycomb, you not only see production more clearly – you resolve issues in a fraction of the time. Teams stay proactive and get ahead of problems as new code is shipped and customer impact is minimal. Everyone has the same visibility and confidence level because each team-member has access to the most granular data – logs, metrics and traces for real-time analysis.

More About Our Product

Across Eng & DevOps Lifecycle: Observe, Improve, Debug

Ongoing Development

As you continuously ship new releases, work with engineering to deploy Honeycomb markers so you manage around release date and debug in real time. Understand adoption and usage and share with product teams.

Supporting Customer Success

Performance Optimization

Your system's running slow, but which part and which specific service? With Honeycomb, discover in real-time where latencies are occurring and use tracing views to precisely pinpoint the problem across your distributed services.

Case Study: Gamers Won't Wait

Rapid Incident Response

Production issues are a fact of life. Locate problems very quickly across complex, distributed systems. Validate and assess severity and impact. Experience less technical debt and more innovation.

Play with a Real Outage Scenario

"The ability to visualize and explore events in realtime transforms the way your team thinks about operations and systems design."

Honeycomb Powers Production Excellence

Ask Any Question

You know there's an issue with production and you need to resolve it fast. Start with query history to gain context, then run new queries to quickly introspect current system data.

Analyze Not Search

Trace Services

Switch to the right visualization in context and understand all services behavior. Easily view trace spans to spot errors and latency, native or third party, and optimize.

Distributed Tracing

Know Your Outliers

Where in your code does a problem lie? Navigate quickly using heatmaps that BubbleUp outliers compared to baseline and drill down to the raw data to pinpoint what's happening.

What's BubbleUp?

Level-Up Your Team

Curate and share query history with team members on-call. Elevate the entire team's understanding with fast access to analysis and everyone becomes more efficient.

Collaborate

Customer Love

“It took 5 minutes for my engineers to convince me that Honeycomb solved the problems that our previous APM could not and I’m not easy to convince.”

David Laperle

Technical Producer, Backend Services, BHVR

“Honeycomb has really opened our eyes to how our system behaves, how we can make it more efficient.”

Mike Wagg

Technical Director, carwow

"How did we ever work before Honeycomb?" and "Ridiculously powerful."


Matt Button

Infrastructure Engineer, Geckoboard

New Resources

Guide

Framework for an Observability Maturity Model

"Observability" is trending, but how do you get there? Honeycomb’s observability experts combine their knowledge to create an initial framework that focuses on goals (vs. tools) and asks orgs to honestly look at "how well are we doing?" in 5 key areas that affect observability.

Observability Maturity Framework

Customer Story

LaunchDarkly Boosts Observability of Customer Behavior

The customer needed an observability service to see user behaviors and feature adoption down to the individual customer. Honeycomb co-exists with legacy metrics while also achieving the observability needed to dig into new issues at scale.

LaunchDarkly Case Study

Blog

The New Rules of Sampling

One of the most common questions we get is how to control costs while still achieving the level of observability needed to debug, troubleshoot, and understand what's happening in production. We break down our approach to sampling...


Blog: Honeycomb's Smart Sampling

Want to de-stress your debugging? Register for this webcast happening next week, December 11th at 10am Pacific featuring @michaelwilde: De-stress Debugging -Triggers, Feature Flags & Fast Query
https://www.brighttalk.com/webcast/17527/378982

What a great idea - @lizthegrey includes a QR code with link to @honeycombio incident report to add more context to her talk. I remember following this on social media at the time... #yow19 https://www.honeycomb.io/blog/incident-report-running-dry-on-memory-without-noticing/

@lizthegrey @honeycombio But people often overfocus on breakfix in observability. But there's more than that, observability is beyond breakfix. It increases your productivity and your use of tools and your quality of code and all this stuff. It empowers the possibility of better engineering.

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