Max Aguirre
Customer Architect
Max pride themselves on being a true generalist obsessed with problem-solving. Max has seven years of customer-focused observability experience and a healthy sprinkle of Kubernetes and Security. Since moving from Support to Customer Success they’ve primarily worked with enterprise software companies. Max likes to dive head-first into tense situations to calm the vibe, identify the best path forward, and build customer partnerships. Maybe even make some friends along the way.
Getting Started With Refinery: Rules File Template
Sampling is a necessity for applications at scale. We at Honeycomb sample our data through the use of our Refinery tool, and we recommend that...
Apdex in Honeycomb
“How is my app performing?” is one of the most common, yet hardest questions to answer. There are myriad ways to measure this, like error...
Calculating Sampling’s Impact on SLOs and More
What do mall food courts and Honeycomb have in common? We both love sampling! Not only do we recommend it to many of our customers,...