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44 Search results for "service level objectives"
44 Search results for "service level objectives"


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SRE + Honeycomb: Observability for Service Reliability

As a Customer Advocate, I talk to a lot of prospective Honeycomb users who want to understand how observability fits into their existing Site Reliability Engineering (SRE) practice. While I have a passing familiarity with the discipline, I wanted to learn more about what SREs do in their day-to-day work so that I’d be better able to help them determine if Honeycomb is a good fit for their needs.

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Self-Service Capacity Management: A New Hope

Undoubtedly, you recall the critically acclaimed (some might say “groundbreaking”) blog post titled “Knowing is Half the Battle” which literally changed the way billions of Honeycomb users viewed and experienced their Honeycomb Usage Centers;…

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Shipping on a Spent Error Budget

Modern software services are expected to be highly available, and running a service with minimal interruptions requires a certain amount of reliability-focused engineering work. At the same time, teams also need to build new…

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Data Availability Isn’t Observability

But it’s better than nothing… Most of the industry is racing to adopt better observability practices, and they’re discovering lots of power in being able to see and measure what their systems are doing….

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One Year of Graviton2 at Honeycomb

A year ago, we wrote about our experiences as early adopters of Graviton2, and how we were able to see 30% price-performance improvements on one dogfood workload from switching to the arm64 architecture. In…

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Honeycomb’s 2020 Blog Roundup

We’re here at last: the final days of 2020. Let’s take a look back at this year’s most popular Honeycomb blog posts. Observability 101 In Observability 101: Terminology and Concepts, Shelby Spees reflects on…

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Setting Business Goals with SLOs

‘Tis the season to set 2021 goals. Whether setting OKRs, KPIs, KPAs, MBOs, or any other flavor of goal-setting frameworks in an endless sea of acronym soup, chances are that you’re still dealing with…

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Outreach Engages Their Production Code with Honeycomb

Outreach is the number one sales engagement platform with the largest customer base and industry-leading usage. Outreach helps companies dramatically increase productivity and drive smarter, more insightful engagement with their customers. Outreach is a…

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Incident Review: Meta-Review, August 2020

Every once in a while, teams or systems hit an inflection point where enough things change at once and the pattern of incidents shifts. We found ourselves at an inflection point like that last week.

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Spread the Love: Appreciating Our Pollinators Community

Have you heard the buzz about observability with Honeycomb 🐝? It’s the best tool on the market for observing your systems in real time to reduce toil and delight users. But don’t listen to us, listen to our kickass community of “Pollinators”–this blog post is dedicated to them 💖

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Bees Working Together: How ecobee’s Engineers Adopted Honeycomb

At ecobee, adopting Honeycomb started as a grassroots effort. Engineers signed up for the free tier and quickly started sharing insights with teammates. When it came time for ecobee to make the “build vs. buy” decision for observability tooling, sticking with Honeycomb was the clear choice.

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The Raw & Real Approach to Observability

Practicing observability isn’t just about tools. It also means improving how you work together and how you share lessons across the team. Learning from each other helps everyone on your team become better engineers…

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Challenges with Implementing SLOs

A few months ago, Honeycomb released our SLO — Service Level Objective — feature to the world. We’ve written before about how to use it and some of the use scenarios. Today, I’d like…

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Vanguard`s Adoption Journey: How Honeycomb Helps Shape Developer Workflows

After evaluating multiple approaches to distributed tracing, Vanguard ultimately landed on using OpenTelemetry & Honeycomb. Now they have hundreds of teams using Honeycomb, with a different mentality to the way they run and manage production. One example is a team using SLOs for a critical service. A burn alert came through. They were able to remediate this issue before it became customer-impacting.

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The State of Observability in 2021

Observability adoption has increased as more companies seek to understand how their applications behave in production and quickly identify and resolve problems. Our second annual observability maturity report is the first that shows a…

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Refine Your Observability Experience at Scale

Today, we announced that Refinery is now generally available. With Refinery, it’s now easy to highlight the critical debugging data you need and to stop paying for the rest. Refinery is a sampling solution…

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Sweetening Your Honey

Are you looking for a better way to troubleshoot, debug, and really see and understand what weird behavior is happening in production? Service-level objectives (SLOs) and observability can help you do all that—but they…

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Identifying Hidden Dependencies

Learn how Honeycomb improved the reliability of our Zookeeper, Kafka, and stateful storage systems through terminating nodes on purpose.

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SLOs: Uniting Engineering and Business Teams Behind Common Goals

A 451 Research | Business Impact Brief:


If an app/service performs poorly, how likely are you to switch to a different brand? Turns out 79% claim very or somewhat likely. SLOs are now a best practice approach to help engineers and business stakeholders understand what to measure about their service for a consistent quality customer experience.

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SLO Theory: Why the Business Needs SLOs

Now engineering and business speak the same language. Find out why you should care, how SLOs are critical to SRE practice, & how to keep your customers happy.

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Get Started: Build One Simple SLO

Clover Health puts patients and care providers first. Learn how they derived their first SLO for the benefit of those who matter most – their customers.

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Treading in Haunted Graveyards

Part 1: CI/CD for Infrastructure as Code At Honeycomb, we’ve often discussed the value of making software deployments early and often, and being able to understand your code as it runs in production. However,…

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The New Best Engineer

If you make a habit of reading twitter or the writings of various thought lords and ladies of the internet, you’ve probably heard a lot of advice on what software engineers should do, like:…

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Honeycomb Launch!

Many many of you have been asking when we’ll be “launched”, in “production”, taking “money”, or “GA”. Well, here you go! 🙂 A big THANKS to all our early users, our first paying customers,…