Learn How SumUp Implemented SLOs to Mitigate User Outages and Reduce Customer Churn

Learn How SumUp Implemented SLOs to Mitigate User Outages and Reduce Customer Churn

Learn How SumUp Implemented SLOs to Mitigate User Outages and Reduce Customer Churn

Watch on-demand

Speakers

Nathan Leary

Account Executive Team Lead
Honeycomb

Michael Sickles

Solution Architect Team Lead
Honeycomb

Blake Irvin

Leading Observability Engineering
SumUp

Matouš Dzivjak

Senior Software Engineer
SumUp

Blake Irvin and Matouš Dzivjak from SumUp’s Software Engineering team, Honeycomb Solution Architect Michael Sickles and Account Executive Nathan Leary, discuss how SumUp incorporated observability, specifically, SLOs, to identify and resolve issues before they grew into customer-noticeable problems.

Topics include:

  • Expanding their observability toolkit beyond New Relic’s APM logging and metrics 
  • No data left behind: How to get the most out of your high cardinality event info
  • How to observe, understand, and utilize the interconnectivity between services and teams

Watch on-demand

Speakers

Nathan Leary

Account Executive Team Lead
Honeycomb

Michael Sickles

Solution Architect Team Lead
Honeycomb

Blake Irvin

Leading Observability Engineering
SumUp

Matouš Dzivjak

Senior Software Engineer
SumUp

Watch on-demand

Speakers

Nathan Leary

Account Executive Team Lead
Honeycomb

Michael Sickles

Solution Architect Team Lead
Honeycomb

Blake Irvin

Leading Observability Engineering
SumUp

Matouš Dzivjak

Senior Software Engineer
SumUp