Posts by Charity Majors

Charity Majors


Charity is an ops engineer and accidental startup founder at Before this she worked at Parse, Facebook, and Linden Lab on infrastructure and developer tools, and always seemed to wind up running the databases. She is the co-author of O’Reilly’s Database Reliability Engineering, and loves free speech, free software, and single malt scotch.

Observability   Metrics  

The Cost Crisis in Metrics Tooling

In my February 2024 piece The Cost Crisis in Observability Tooling, I explained why the cost of tools built atop the three pillars of metrics,...


The Cost Crisis in Observability Tooling

The cost of services is on everybody’s mind right now, with interest rates rising, economic growth slowing, and organizational budgets increasingly feeling the pinch. But...

Observability   LLMs  

LLMs Demand Observability-Driven Development

Many software engineers are encountering LLMs for the very first time, while many ML engineers are being exposed directly to production systems for the very...

News & Announcements   Featured  

We Did it Again: We’re a Leader in 2023 Gartner® Magic Quadrant™ for APM & Observability for the Second Year in a Row

When the Gartner Magic Quadrant Report came out in 2022, we did the professional equivalent of a spit take, then cheered wildly. NOT ONLY did...

Software Engineering  

Deploys Are the ✨WRONG✨ Way to Change User Experience

I'm no stranger to ranting about deploys. But there's one thing I haven't sufficiently ranted about yet, which is this: Deploying software is a terrible,...

News & Announcements  

Honeycomb Welcomes New Field CTO

I am thrilled to share with you that Honeycomb now has a Field CTO: our very own Liz Fong-Jones....

Software Engineering   Operations  

The Future of Ops Is Platform Engineering

In the beginning, there were people who wrote and ran software. At some point, we spun away ops skills from dev skills into two different...

Teams & Collaboration   Software Engineering  

An Engineer’s Bill of Rights and Responsibilities

If you let all the power drift over to the engineering managers, pretty soon it doesn’t look so great to be an engineer. Now you...

Observability   Ask Miss O11y  

Ask Miss O11y: What Should An "Observability Team" Do?

People use “observability team” as a catchall basket for all kinds of things these days—from cutting-edge tech to truly heinous hacks. Eh, it is what...

Software Engineering   Best Practices  

“Why Are My Tests So Slow?” A List of Likely Suspects, Anti-Patterns, and Unresolved Personal Trauma

If you get CI/CD right, a lot of other critical functions, behaviors, and intuitions align to be comfortably successful and correct with minimal effort. If...

Observability   Featured  

Authors’ Cut—How Observability Differs from Traditional Monitoring

In this webinar based on our O'Reilly book, we go over the difference between observability and monitoring - and when to use which....

Observability   Best Practices  

✨ The ✨ Book✨ Is ✨ Done✨

The book is done. The book is FINISHED. There will be no more writing of the book! Holy macaroni. If you think you might be...

Instrumentation   Ask Miss O11y  

Ask Miss O11y: When should you delete instrumentation? 

When do you delete instrumentation? You delete instrumentation when you delete code. Other than that, if you’re doing things right: almost never. One of the...

Ask Miss O11y  

Ask Miss O11y: Do I Need Observability If My Stack Is Boring?

Observability came out of microservices and cloud-native, right? If you have a simpler architecture, does o11y matter?” — this question came up during recent office...


The Truth About “MEH-TRICS”

A long time ago, in a galaxy far, far away, I said a lot of inflammatory things about metrics. “Metrics are shit salad.” “Metrics are...

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