Blog
Meet the Author
Sara Cave
Senior Support Engineer
Sara Cave is a Senior Support Engineer at Honeycomb who likes solving weird customer problems.
Explore Author's Blog
June 2, 2026
How Our Support Team Uses Honeycomb to Debug Honeycomb
Our support team leverages our own tools, Canvas and the Honeycomb MCP, to navigate vast and complex internal telemetry when debugging customer issues. This shift means we spend far less time on query mechanics and detective work, and customers get answers faster.