Dogfooding

Heatmaps Make Ops Better

Heatmaps Make Ops Better
In this blog miniseries, I’d like to talk about how to think about doing data analysis “the Honeycomb way.”  Welcome to part 1, where I cover what a heatmap is—and how using them can really level up your ability to understand what’s going on with distributed software. Heatmaps are a vital tool for software owners: […]

Level Up With Derived Columns: Wibbly-Wobbly Timey-Wimey Manipulation

Level Up With Derived Columns: Wibbly-Wobbly Timey-Wimey Manipulation
When we released derived columns last year, we already knew they were a powerful way to manipulate and explore data in Honeycomb, but we didn’t realize just how many different ways folks could use them. We use them all the time to improve our perspective when looking at data as we use Honeycomb internally, so we decided […]

Postmortem: RDS Clogs & Cache-Refresh Crash Loops

Postmortem: RDS Clogs & Cache-Refresh Crash Loops
On Thursday, October 4, we experienced a partial API outage from 21:02-21:56 UTC (14:02-14:56 PDT). Despite some remediation work, we saw a similar (though less serious) incident again on Thursday October 11 from 15:00-16:02 UTC (8:00-9:02PDT). To implement a more permanent fix, we scheduled an emergency maintenance window which completely interrupted service on Friday Oct 12 for approximately two minutes, from 4:38-4:40 UTC (Thursday Oct 11, 21:38-21:40 PDT).
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