Tracing   Logging   Customer Stories  

Confidently Shifting from Logs-Centric to a Unified Trace-First Approach: Ritchie Bros. Journey to Modern Observability

Transitioning from a monolithic system to a cloud-native microservices environment, Ritchie Bros. sought to modernize their observability infrastructure to support the transition and fuel future...

Software Engineering   Culture  

Staffing Up Your CoPE

Getting the right people working in the CoPE is crucial to success because these change agents must limber up the organization and promote the flexibility...

Featured   Dogfooding  

Why Every Engineering Team Should Embrace AWS Graviton4

Two years ago, we shared our experiences with adopting AWS Graviton3 and our enthusiasm for the future of AWS Graviton and Arm. Once again, we're...

OpenTelemetry   Customer Stories  

Modern Observability in Action at the University of Oxford 

The Bennett Institute for Applied Data Science at the University of Oxford is pioneering the better use of data, evidence, and digital tools in healthcare,...

LLMs   Conferences & Meetups  

The Hater’s Guide to Dealing with Generative AI

Generative AI is having a bit of a moment—well, maybe more than just a bit. It’s an exciting time to be alive for a lot...

Debugging   Customer Stories  

Unlocking Smiles: HappyCo's Observability Success 

With a diverse range of applications, HappyCo sought to advance their system investigations with a modern observability solution while embarking on an application refactor project....

Software Engineering   Observability  

Navigating Software Engineering Complexity With Observability

In the not-too-distant past, building software was relatively straightforward. The simplicity of LAMP stacks, Rails, and other well-defined web frameworks provided a stable foundation. Issues...

OpenTelemetry  

OpenTelemetry Best Practices #3: Data Prep and Cleansing

Having telemetry is all well and good—amazing, in fact. It’s easy to do: add some OpenTelemetry auto-instrumentation libraries to your stack and they’ll fill your...

Software Engineering   Observability  

Framework for an Observability Maturity Model: Using Observability to Advance Your Engineering & Product

Everyone's talking about “observability,” but many don’t know what it is, what it’s for, or what benefits it offers. With this framing of observability in...

Software Engineering  

Investigating Mysterious Kafka Broker I/O When Using Confluent Tiered Storage

Earlier this year, we upgraded from Confluent Platform 7.0.10 to 7.6.0. While the upgrade went smoothly, there was one thing that was different from previous...

Software Engineering   Culture  

Independent, Involved, Informed, and Informative: The Characteristics of a CoPE

In part one of our CoPE series, we analogized the CoPE with safety departments. David Woods says that those safety departments must be: independent, involved,...

Dogfooding   Databases  

Virtualizing Our Storage Engine

Our storage engine, affectionately known as Retriever, has served us faithfully since the earliest days of Honeycomb. It’s a tool that writes data to disk...

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