Debugging Your Team: An AMA on AI, Trust, and Identity in Engineering Teams
Watch Charity Majors (Honeycomb) and Dr. Cat Hicks (Catharsis) discuss why AI-related conflict surfaces on engineering teams, how to help engineers build a durable identity alongside AI, and what observability can teach teams about learning with agents.
AI mandates have had a mixed track record across the industry, leaving engineering leaders and teams grappling with the reality without knowing how to navigate it.
Charity Majors (co-author of Observability Engineering) and Dr. Cat Hicks (author of The Psychology of Software Teams) have spent the past years figuring out why AI-related conflicts surface on engineering teams and what to actually do about it. In this virtual discussion and AMA, they shared what they've learned.
What Charity and Dr. Cat covered
- Why picking a lane beats letting your team "fight it out" and how to do it without becoming the AI police
- How to help engineers build a durable sense of identity and learn new skills with AI, rather than worry about being replaced by it
- Why observability is a useful model for how a team can build and learn together with agents
- AMA: Charity and Dr. Cat answered the hardest AI-and-people questions, both submitted at registration and asked live.