SLOs

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All Resources | SLOs

Infographic: The Five Characteristics of a Good SLO

In this quick infographic, we go over the five characteristics of a good SLO, like realistic targets and predictive burn alerts.

SLOs

SLOs to Meet Customer Experience SLAs

Meeting Service Level Agreements (SLAs) is critical. Businesses need observability tools that combine high-cardinality data, blazing-fast query analysis, and Service

DebuggingSLOs

Meet Customer Experience SLAs

In today's highly competitive markets, customers demand seamless experiences, and any application latency or downtime can result in millions of

DebuggingSLOs

The Five Characteristics of a Good SLO

This guide covers the basics of SLOs, why their use is preferred as a leading-edge practice in observable systems, and

ObservabilitySLOsService Level ObjectivesSLISLO

SLOs, SLAs, SLIs: What’s the Difference?

At the end of the day, so much of software development is wrapped up in two basic concepts: happy customers

Engineering Best PracticesObservabilitySLOs

Overcome Alert Fatigue with Service Level Objectives (SLOs) – thanks

If you find it challenging to sift through alerts for crucial notifications, we want to show you how Service Level

Incident ResponseSLOsService Level ObjectivesSLO

SumUp Uses Honeycomb to Improve Service Quality and Strengthen Customer

Observability engineering lead, Blake Irvin, and Senior Software Engineer Matouš Dzivjak share how SumUp’s rapid growth spurt compelled them to change

CustomersIncident ResponseSLOs

NS1 Implements Honeycomb to Democratize Their Code and Spark Customer

The line from observability to customer joy is straighter than you think. We recently learned this from NS1, a managed

CustomersSLOsNS1

Learn How SumUp Implemented SLOs to Mitigate User Outages and

SumUp’s Software Engineering team joins Honeycomb to discuss how SumUp incorporated observability, specifically SLOs, to identify and resolve issues before

Incident ResponseSLOs

Actionable Service Level Objectives (SLOs) Based on What Matters Most

In this session, we discuss the inherent dangers of alert fatigue that are normalized in monitoring-based alerting systems and

DebuggingIncident ResponseSLOs

Honeycomb Demo 2022

See how Honeycomb turns production software from a black box into a fountain of insight about code and customer experience.

DebuggingObservabilitySLOs

Ep. #52, Service Level Objectives with Alex Hidalgo of Nobl9

In episode 52 of o11ycast, Charity and Jess speak with Alex Hidalgo of Nobl9. Alex shares his formative experiences advocating

Engineering Best PracticesSLOsAlex HidalgoNobl9reliabilityService Level ObjectivesSLOsociotechnical