Meet the Author
Josh Parsons
Senior Software Engineer II
Josh is a Senior Platform Engineer with prior experience in site reliability engineering and production operations of B2B SaaS systems. He cares deeply about empowering and sharing with those he works with, fostering psychologically safe team cultures, and delivering excellent customer service. While not working, he enjoys gaming, interactive fiction, being curious, and finding humor in the absurd.
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From Honeycomb Customer to Bee: An Observability Champion's Journey
In early 2019, I was ramping up and wrapping my head around our areas of ownership, and that was also around the time when Liz Fong-Jones left Google and joined Honeycomb. Her arrival introduced me to the world of observability, which forever shifted my perspective on how my engineering colleagues and I could be empowered to deeply and collaboratively understand and manage the services and systems in our care.