Jobs

Honeycomb is hiring


We want you to join us! You’ll get:

  • Competitive compensation and stock options – shared success is core to our mission
  • Comprehensive medical, vision and dental coverage
  • Team lunch and a fully stocked kitchen
  • A shiny mac and the other productivity accessories you need
  • Flexible Paid Time Off – we care most about results, not face time
  • Exposure at the highest levels of our leadership and a huge opportunity for internal growth at the company

Currently hiring for:


Director of Product Marketing

As part of the marketing team you will work cross-functionally with product management, engineering, and sales with the goal of driving awareness and demand for Honeycomb. You will become knowledgeable about the market landscape as well as customer requirements and balance that with deep knowledge of Honeycomb’s tool, use-cases, differences, value drivers, and future capabilities.

Specific tasks include:

  • Market intelligence—be the expert on our buyers: who are they, how they buy, and their key buying criteria.
  • Understand the competitive landscape—be an expert on our competition and how they are positioned.
  • Collaborate with other teams to organically adjust positioning and messaging to resonate with our target buyer personas.
  • Understand the buyer’s process, including where they get information, and the who, what, when, and why behind the decisions they make.
  • Develop a plan in conjunction with the marketing team, including key activities and budgets to support the retention of existing customers and the acquisition of new customers.
  • Assess the effectiveness of the marketing demand gen programs and report back on required changes.
  • Plan the launches of net-new features and releases and manage the cross-functional implementation of the plan
  • Act as the primary thought leader for the products you support externally, including speaking engagements and written works.
  • Understand and support sales including external partners, develop internal tools and external collateral and teach them how and when to use it.
  • Produce a variety of content assets including collateral, ebooks, web content, landing pages for campaigns, blogs, podcasts, and slides.
  • Work closely with our developer evangelist to provide market feedback and assist with content creation.
  • Collaborate with third party contractors and agencies including web developer, demand generation, SEO/SEM, and creative.

Requirements

  • 5+ years of product marketing experience with at least 2 years of experience in a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research)
  • Proficient in applications such as Microsoft Office, Asana, Google Apps.
  • Comfortable using collaboration and CRM tools such as Slack and Salesforce.
  • Familiar with marketing automation tools such as HubSpot and Google Analytics.
  • Power user of networking tools such as LinkedIn, Twitter, Facebook, and Instagram.
  • Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
  • Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
  • Excellent people skills to interact with staff, colleagues, cross-functional teams, and third parties. Team player
  • Bachelor’s degree in business or marketing; MBA preferred.
  • Pragmatic Marketing Certified (PMC) III or higher preferred
  • Ideally knowledgeable in the Honeycomb market landscape or come from log management, metrics and monitoring, or APM.

To apply, please send your resume and an introduction to jobs@honeycomb.io


Account Executive

Honeycomb is a tool changing how engineering teams understand their production systems. Decades-old incumbents in the traditional logging, monitoring, and APM markets have market caps in the double-digit billions—and engineering teams are looking to Honeycomb as the next innovative market leader in the observability space.

We’re looking for an Account Executive (AE) to take advantage of our strong market position to drive sales.

The ideal candidate will thrive in a fast-paced work environment that rewards initiative and judgment with autonomy and responsibility. He or she should love the thrill of the hunt, and should have experience bridging technical benefits with business cases.

Requirements:

  • 3+ years of experience in a closing role at a SaaS provider with a record of top performance.
  • Experience selling technology products to engineering teams at Mid-Market to Enterprise customers, especially with a land-and-expand pattern.
  • Experience managing a highly technical, somewhat complex sales cycle.
  • Experience working with customer champion to scope an achievable, valuable POC to appeal to the buyer.

Responsibilities:

  • Articulate the Honeycomb product value proposition and tailor our ROI message to the customer’s discovered use case. Work with marketing to ensure a consistent feedback loop from the field.
  • Work marketing-generated inbound leads andprospect to hunt for outbound leads.
  • Conduct discovery calls, presentations, and demos with a technical audience, while driving the conversation towards ROI and business pain.
  • Navigate from individual contributors and practitioners to technical and business decision makers in the account.
  • Focus on customers’ satisfaction. Know the customer’s business and workflows, develop proper contact network within accounts.
  • Develop expansion opportunities from our existing customer base to land upsells.
  • Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities.
  • Leverage and coordinate cross-functional internal teams (Engineering, Marketing, Product, Customer Success) to efficiently navigate sales cycles.
  • Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce.
  • Work strategically with management to identify trending opportunities/challenges, and provide recommended solutions.

To apply, please send your resume and an introduction to jobs@honeycomb.io

 

Product Designer (Senior / Lead)

SAN FRANCISCO, SEATTLE, or NEW YORK
FULL-TIME

Honeycomb is built to help engineering teams deeply explore and understand their own production systems — in real time. It’s a service for the near and present future, where distributed systems are the new default, every service is a platform, and empowered generalist software engineers are the new ops. We are passionate about consumer-quality developer tools and excited to build a product that raises our industry’s expectations of what our tools can do for us.

As the senior Product Designer or UX Designer on the team, you will have a direct impact on the future of Honeycomb. You will represent the user and design point of view, facilitate design discussions among the team, and own product outcomes. This will involve participating in customer research, product and planning discussions, designing flows, sketches, prototypes and high-fidelity visuals, and making sure the final implementation is a high-quality, polished experience.

Your Work

  • Be the voice for design. Drive the vision for the look, feel, and interactions in the Honeycomb product, and communicate that vision to the team.
  • Build the product. Iteratively lead the design process through research, ideation, wireframing, prototyping, and final visual design. Partner closely with the engineering team to build and ship your work.
  • Help shape what’s next. Collaborate with other disciplines like Product Management and Engineering, and work with our Principal Design Researcher to help set the roadmap and plan future work.
  • Be a champion for the user. Immerse yourself in the customer experience and help tell the varied and diverse stories of Honeycomb customers, internally and externally.
  • Grow the team. Help hire & mentor future members of the design team. Help engineers build their design sense, and understand when to reach for an existing pattern or when to ask for something new.
  • Define the pattern. Drive the requirements for the Honeycomb design system, and collaborate with engineers on its implementation. (optional)
  • Tell our story. Work collaboratively with the Marketing team to help define and grow the Honeycomb brand and co-create assets that includes company website, landing pages in addition to social and ad promotional assets staying consistent with brand guidelines. (optional)

Required

  • 5+ years of professional experience designing, building, and shipping high quality SaaS/web-based products
  • Portfolio showcasing a UX workflow process, ideation, interaction, and visual design
  • Experience using prototyping (InVision, Sketch, HTML/CSS/JS, etc.) to validate and convey ideas
  • Experience working in a collaborative and fast-paced environment
  • Experience communicating about design to a diverse audience.
  • Must have existing authorization to work in the United States

Loved but not required

  • Experience leading a design team or a cross-functional product team.
  • Experience with developer tools — building them, using them, or both
  • Experience with web application code and the ability to dive into HTML/CSS/JS if necessary
  • Experience designing and developing brand identities and crafting brand narratives across different mediums and touch points
  • Experience building visual identity and design systems
  • Experience creating illustrations
  • Experience conducting user research

Let’s do this

We’re building a diverse and inclusive workplace where we learn from each other. We hire adults. We value transparency, autonomy, experimentation, and kind, direct feedback. We welcome nontraditional candidates, and people of all backgrounds, experiences, abilities and perspectives. We’re an equal opportunity employer and our hiring process is designed to put you at ease and help you show your best work; if we are doing a poor job of this at any time, please let us know. Come build great things with us.

To apply, please email us at jobs@honeycomb.io. Please include a link to your portfolio and tell us something about your past design experience. We’re especially interested in hearing about your design philosophy and your experience collaborating with product teams throughout the project lifecycle.

 

Visual Designer (Mid-Level / Senior)

SAN FRANCISCO, SEATTLE, or NEW YORK
FULL-TIME

Honeycomb is built to help engineering teams deeply explore and understand their own production systems — in real time. It’s a service for the near and present future, where distributed systems are the new default, every service is a platform, and empowered generalist software engineers are the new ops. We are passionate about consumer-quality developer tools and excited to build a product that raises our industry’s expectations of what our tools can do for us.

As our Visual Designer, you’ll help us eloquently tell the story of Honeycomb, working on the look and feel of both the Honeycomb product and brand. You will represent the user and design point of view, facilitate design discussions among the team, and collaborate closely with product management, marketing, engineers, and other design disciplines to build and ship beautiful, polished digital experiences.

Your Work

  • Drive the look and feel of the Honeycomb product and brand, and communicate your vision to the team.
  • Help build the product. Partner closely with the engineering team, product management, and other design disciplines to build and ship your work, from research, ideation, wireframing, and prototyping to final visual design.
  • Be the champion for the user. Immerse yourself in the customer experience and help tell the varied and diverse stories of Honeycomb customers, internally and externally.
  • Tell our story. Work collaboratively with the Marketing team to help define and grow the Honeycomb brand and co-create assets that includes company website, landing pages in addition to social and ad promotional assets staying consistent with brand guidelines.
  • Define the pattern. Drive the requirements for the Honeycomb design system, and collaborate with engineers on its implementation.

Required

  • 3+ years of professional experience in visual design, with the desire to continually improve at every stage of design and development
  • Portfolio showcasing visual design, identity/branding work, ideation, and design process
  • Strong skills with Adobe Creative Suite, Sketch, and/or other design tools of your choosing
  • Experience building visual identity and design systems
  • Experience creating illustrations
  • Experience designing and developing brand identities and crafting brand narratives across different mediums and touch points
  • Be comfortable working in a collaborative and fast-paced environment
  • Be able to communicate about design to a diverse audience
  • Must have existing authorization to work in the United States

Loved but not required

  • Experience with developer tools — building them, using them, or both
  • Experience using prototyping (InVision, Sketch, HTML/CSS/JS, etc.) to validate and convey ideas
  • Experience with web application code and the ability to dive into HTML/CSS/JS if necessary
  • Experience conducting user research

Let’s do this

We’re building a diverse and inclusive workplace where we learn from each other. We hire adults. We value transparency, autonomy, experimentation, and kind, direct feedback. We welcome nontraditional candidates, and people of all backgrounds, experiences, abilities and perspectives. We’re an equal opportunity employer and our hiring process is designed to put you at ease and help you show your best work; if we are doing a poor job of this at any time, please let us know. Come build great things with us.

To apply, please email us at jobs@honeycomb.io. Please include a link to your portfolio and tell us something about your past design experience. We’re especially interested in hearing about your design philosophy, your preferred design process, and your experience collaborating with other disciplines.