Posts by Irving Popovetsky

Irving Popovetsky

Director of Customer Engineering

Irving is Director of Customer Engineering at Honeycomb. He’s been doing ops stuff and/or helping his fellow ops people live better lives for the past 24 years, the past 7 of those in Customer Success roles. Prior to joining Honeycomb in 2019, he was the first Customer Success Engineer and later Principal Customer Architect at Chef software during a 6 year tenure.

Technical Deep Dives   Sampling  

Achieving Great Dynamic Sampling with Refinery

Refinery, Honeycomb’s tail-based dynamic sampling proxy, often makes sampling feel like magic. This applies especially to dynamic sampling, because it ensures that interesting and unique...

Teams & Collaboration   Service Level Objectives  

Setting Business Goals with SLOs

‘Tis the season to set goals. Whether setting OKRs, KPIs, KPAs, MBOs, or any other flavor of goal-setting frameworks in an endless sea of acronym...

Teams & Collaboration   Observability   Connectors & Integrations  

All Aboard! Set Your Team Up for Honeycomb Success

Thank you so much to all who attended Raw & Real Ep. 5 "All Aboard! Bring Your Team Together," and to any who take the...

Tracing   Software Engineering   Sampling  

Getting At The Good Stuff: How To Sample Traces in Honeycomb

(This is the first post by our new head of Customer Success, Irving.) Sampling is a must for applications at scale; it’s a technique for...