Irving Popovetsky
Director, Customer Architecture
Irving is Director of Customer Engineering at Honeycomb. He’s been doing ops stuff and/or helping his fellow ops people live better lives for the past 24 years, the past 7 of those in Customer Success roles. Prior to joining Honeycomb in 2019, he was the first Customer Success Engineer and later Principal Customer Architect at Chef software during a 6 year tenure.
Honeycomb Users Are Living in the Future, Part 1: Sampling
When we talk to new Honeycomb users, a few things stand out as sounding downright magical. Sometimes we'll hear, "Wow, is that a new feature?"...
Data Strategy for SREs and Observability Teams
The idea that telemetry data needs to be managed, or needs a strategy, draws a lot of inspiration from the data world (as in, BI...
Achieving Great Dynamic Sampling with Refinery
Refinery, Honeycomb’s tail-based dynamic sampling proxy, often makes sampling feel like magic. This applies especially to dynamic sampling, because it ensures that interesting and unique...
Setting Business Goals with SLOs
‘Tis the season to set goals. Whether setting OKRs, KPIs, KPAs, MBOs, or any other flavor of goal-setting frameworks in an endless sea of acronym...
All Aboard! Set Your Team Up for Honeycomb Success
Thank you so much to all who attended Raw & Real Ep. 5 "All Aboard! Bring Your Team Together," and to any who take the...
Getting At The Good Stuff: How To Sample Traces in Honeycomb
(This is the first post by our new head of Customer Success, Irving.) Sampling is a must for applications at scale; it’s a technique for...