OpenTelemetry   Customer Stories  

Modern Observability in Action at the University of Oxford 

The Bennett Institute for Applied Data Science at the University of Oxford is pioneering the better use of data, evidence, and digital tools in healthcare,...

LLMs   Conferences & Meetups  

The Hater’s Guide to Dealing with Generative AI

Generative AI is having a bit of a moment—well, maybe more than just a bit. It’s an exciting time to be alive for a lot...

Debugging   Customer Stories  

Unlocking Smiles: HappyCo's Observability Success 

With a diverse range of applications, HappyCo sought to advance their system investigations with a modern observability solution while embarking on an application refactor project....

Software Engineering   Observability  

Navigating Software Engineering Complexity With Observability

In the not-too-distant past, building software was relatively straightforward. The simplicity of LAMP stacks, Rails, and other well-defined web frameworks provided a stable foundation. Issues...

OpenTelemetry  

OpenTelemetry Best Practices #3: Data Prep and Cleansing

Having telemetry is all well and good—amazing, in fact. It’s easy to do: add some OpenTelemetry auto-instrumentation libraries to your stack and they’ll fill your...

Software Engineering  

Investigating Mysterious Kafka Broker I/O When Using Confluent Tiered Storage

Earlier this year, we upgraded from Confluent Platform 7.0.10 to 7.6.0. While the upgrade went smoothly, there was one thing that was different from previous...

Software Engineering   Culture  

Independent, Involved, Informed, and Informative: The Characteristics of a CoPE

In part one of our CoPE series, we analogized the CoPE with safety departments. David Woods says that those safety departments must be: independent, involved,...

Dogfooding   Databases  

Virtualizing Our Storage Engine

Our storage engine, affectionately known as Retriever, has served us faithfully since the earliest days of Honeycomb. It’s a tool that writes data to disk...

Observability   News & Announcements  

Announcing Honeycomb Support Business Hours in Europe

Earlier this year, Honeycomb announced the launch of data residency in Europe. To meet the growing needs of our customers in the region, we are...

Software Engineering   Culture  

Establishing and Enabling a Center of Production Excellence

Software is in a crisis. This is nothing new. Complex distributed systems are perpetually in a state far from equilibrium, operating in what Richard Cook...

Logging   Customer Stories  

Empowering Engineering Excellence: Achieving a 26% Reduction in On-call Pages at Amperity with Modern Observability for Logs

Amperity required an observability partner to facilitate their transition into the modern engineering era as their previous tooling struggled to support their growth strategy....

Observability   Metrics  

The Cost Crisis in Metrics Tooling

In my February 2024 piece The Cost Crisis in Observability Tooling, I explained why the cost of tools built atop the three pillars of metrics,...

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