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Notes from On-call Adjacency

I’ve never been on-call, but I’ve been on-call adjacent for a lot of my adult life—my partners, my housemates, my friends…they’ve largely been sysadmins, in Operations, or Dev/Ops, which means I’ve experienced a lot…

Heatmaps Make Ops Better

In this blog miniseries, I’d like to talk about how to think about doing data analysis “the Honeycomb way.”  Welcome to part 1, where I cover what a heatmap is—and how using them can…