This post is to help orient folks who want to learn more about observability but maybe feel overwhelmed by the vocabulary list. The goal is to get everyone on the same page about what these words mean so that we can focus on leveraging the tools and ideas to build better software and deliver more value!
As a Customer Advocate, I talk to a lot of prospective Honeycomb users who want to understand how observability fits into their existing Site Reliability Engineering (SRE) practice. While I have a passing familiarity with the discipline, I wanted to learn more about what SREs do in their day-to-day work so that I’d be better able to help them determine if Honeycomb is a good fit for their needs.
You’ve instrumented an application with our Beeline or perhaps with OpenTelemetry, and you’ve been blown away by seeing traces of your app, or BubbleUps that point out a customer in pain. You get it! And now you want all your teammates to feel the same excitement you do, and you want your management bought in on SLOs.