Naming things, and specifically consistently naming things, is still one of the most useful pieces of work you can do in telemetry. It’s often overlooked as something that will just happen naturally and won’t cause too much of an issue—but it doesn’t happen naturally, it does cause issues, and you end up having to fix the data in pipelines or your backend tool.
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In this post, Chris describes how to send OpenTelemetry (OTel) data from an AWS Lambda instance to Honeycomb.
There are countless challenges around incident investigations and reports. Aside from sensitive situations revolving around blame and corrections, tricky problems come up when having discussions with multiple stakeholders. The problems I’ll explore in this blog—from the SRE perspective—are about time pressures (when to ship the investigation) and the type of report people expect.