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Douglas Soo

Staff Software Engineer

Doug has spent 20 years working at various small startups in San Francisco, in areas including computer graphics, virtual worlds, video streaming, and now Honeycomb. He likes making the world a better and more interesting place.

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May 8, 2019

Anatomy of a Cascading Failure

In Caches Are Good, Except When They Are Bad, we identified four separate problems that combined together to cause a cascading failure in our API servers. This followup post goes over them in detail,…

Dogfooding

Software Engineering

May 1, 2019

Incident Review: Caches are Good, Except When They Are Bad

Between Wednesday, April 17th and Friday, April 26th, Honeycomb had four separate periods of downtime affecting the Honeycomb API, resulting in approximately 38 minutes of total downtime. At Honeycomb, we believe that visibility into…

Dogfooding

Software Engineering