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From 93% to 99%: How hipages Found (and Fixed) Hidden Failures with Honeycomb Honeycomb gives HiPages a "looking glass" into their systems, turning what used to be guesswork into a clear, end-to-end picture of how data moves through their platform. In this customer story, HiPages shares how observability helped them: Discover that only 93% of job-posting API calls were succeeding and fix legacy issues to push that number past 99% Solve a 10-year-old customer pain point: tradies missing out on jobs that were already claimed by the time they got notified De-risk a major website migration by running old and new systems in parallel with real user telemetry, shrinking the timeline from 3-6 months to just 1-2 Nearly triple their active Honeycomb users after adopting the Honeycomb MCP Their advice for anyone starting their observability journey: just get started. You'll be amazed what you discover. ^ we can shorten desc as always :)
Case Studies
|August 6, 2026

From 93% to 99%: How hipages Found (and Fixed) Hidden Failures with Honeycomb

Customer Stories
Migrations
AI & LLMs
How Zeta Global Uses Honeycomb to Understand How Their Systems Behave
Case Studies
|August 4, 2026

How Zeta Global Uses Honeycomb to Understand How Their Systems Behave

O11yCon
Conferences & Meetups
Customer Stories
How Fenris Creations Uses Honeycomb to Keep EVE Online—Well, Online
Case Studies
|July 2, 2026

How Fenris Creations Uses Honeycomb to Keep EVE Online—Well, Online

AI & LLMs
Teams & Collaboration
Customer Stories
Catching Up With Fender: How Frontend Observability Powers Better User Experiences
Case Studies
|February 8, 2025

Catching Up With Fender: How Frontend Observability Powers Better User Experiences

Customer Stories
Frontend
Booking.com’s Journey to Enhanced Observability
Case Studies
|February 3, 2025

Booking.com’s Journey to Enhanced Observability

Customer Stories
Debugging
Events
Faster Fixes, Happier Customers: Gearset Leverages Honeycomb for Success
Case Studies
|January 13, 2025

Faster Fixes, Happier Customers: Gearset Leverages Honeycomb for Success

Debugging
Customer Stories
Duolingo: Speaking the Language of Observability with Honeycomb
Case Studies
|December 3, 2024

Duolingo: Speaking the Language of Observability with Honeycomb

Customer Stories
Debugging
Logs
OneFootball Scores an Observability Goal with Honeycomb
Case Studies
|November 25, 2024

OneFootball Scores an Observability Goal with Honeycomb

Customer Stories
Service Level Objectives
Tracing
Driving Multi-Region Observability Excellence at Lansweeper
Case Studies
|October 29, 2024

Driving Multi-Region Observability Excellence at Lansweeper

Customer Stories
OpenTelemetry
Tracing
Confidently Shifting from Logs-centric to a Unified Trace-first Approach: Ritchie Bros. Journey to Modern Observability
Case Studies
|July 15, 2024

Confidently Shifting from Logs-centric to a Unified Trace-first Approach: Ritchie Bros. Journey to Modern Observability

Customer Stories
Logging
Tracing
Modern Observability in Action at the University of Oxford
Case Studies
|July 8, 2024

Modern Observability in Action at the University of Oxford

Customer Stories
OpenTelemetry
Unlocking Smiles: HappyCo's Observability Success
Case Studies
|July 3, 2024

Unlocking Smiles: HappyCo’s Observability Success

Customer Stories
Debugging

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Empowering Engineering Excellence: Achieving a 26% Reduction in On-call Pages at Amperity with Modern Observability for Logs
Case Studies
|May 14, 2024

Empowering Engineering Excellence: Achieving a 26% Reduction in On-call Pages at Amperity with Modern Observability for Logs

Customer Stories
Logging
Rocking the Logs: Fender's Journey to Modern Observability
Case Studies
|May 3, 2024

Rocking the Logs: Fender’s Journey to Modern Observability

Customer Stories
Logging
Nurturing a Culture of Curiosity With Observability 2.0
Case Studies
|April 16, 2024

Nurturing a Culture of Curiosity With Observability 2.0

Customer Stories
Observability
Transforming Financial Services with Modern Observability: Moov's Story
Case Studies
|March 12, 2024

Transforming Financial Services with Modern Observability: Moov’s Story

Customer Stories
Debugging
Driving Culture Change: Phorest's Observability Transformation
Case Studies
|March 7, 2024

Driving Culture Change: Phorest’s Observability Transformation

Customer Stories
Service Level Objectives
Flight to Success: Birdie's DevOps Evolution Fueled by Observability Insights
Case Studies
|February 14, 2024

Flight to Success: Birdie’s DevOps Evolution Fueled by Observability Insights

Customer Stories
Observability
ShipHero's Observability Journey to Seamless Software Debugging
Case Studies
|December 5, 2023

ShipHero’s Observability Journey to Seamless Software Debugging

Customer Stories
Debugging
Start with Traces, not with Logs: How Honeycomb Helped Massdriver Reduce Alert Fatigue
Case Studies
|June 10, 2023

Start with Traces, not with Logs: How Honeycomb Helped Massdriver Reduce Alert Fatigue

Customer Stories
Tracing