Incident Response

Incident Response

Incident Response

We help people observe, debug, and improve their systems.
Dive into our resources to find out more.

 

All Resources  |   Incident Response

How Observability Helps With Incident Response

How Observability Helps With Incident Response

How Observability Helps With Incident Response

No one knows what they don’t know. That rather elusive statement is at the heart of one of the biggest challenges in software development today: how teams respond when something is broken. “Incident response” is the term for how companies

Observability Incident Response Engineering Best Practices

Logs are Trash: How Massdriver Implemented Honeycomb to Reduce Alert…

Massdriver's Dave Williams discusses how he implemented Honeycomb to reduce alert fatigue with Honeycomb's Martin Thwaites and Rebecca Carter.

Observability Logs Incident Response Customers

The New Test-ament: Decoding LLMs and Generative AI with Observability…

Join Honeycomb's Charity Majors and Redmonk's James Governor as they discuss Observability for LLMs and Generative AI.

Observability Incident Response Customers

Ep. #59, Learning From Incidents with Laura Maguire of Jeli

In episode 59 of o11ycast, Jess and Martin speak with Laura Maguire of Jeli and Nick Travaglini of Honeycomb. They…

Observability Incident Response

Honeycomb & Odyssey Interactive

Hear from Odyssey Interactive to learn how they implemented Honeycomb to accelerate development time and quickly resolve issues in AWS…

Observability Incident Response Debugging Customers

Overcome Alert Fatigue with Service Level Objectives (SLOs)

If you find it challenging to sift through alerts for crucial notifications, we want to show you how Service Level…

SLOs Incident Response

How Coveo Reduced User Latency and Mean Time to Resolution…

Coveo, an intelligent search platform that uses AI to personalize customer interactions, used a successful POC to jumpstart its Honeycomb…

Incident Response High Cardinality Distributed Tracing Customers

SumUp Uses Honeycomb to Improve Service Quality and Strengthen Customer…

Observability engineering lead, Blake Irvin, and Senior Software Engineer Matouš Dzivjak share how SumUp’s rapid growth spurt compelled them to change…

SLOs Incident Response Customers

See How Coveo Engineers Reduced User Latency

By implementing observability with Honeycomb, Coveo reduced their user latency by 50 percent. Coveo engineers Andy Emond and Mathieu Fortier,…

Incident Response High Cardinality Distributed Tracing

Join Jeli and Honeycomb for an Incident Response and Analysis…

Solutions Engineers Vanessa Huerta Granda and Emily Ruppe from Jeli, along with Honeycomb’s Field CTO Liz Fong-Jones and SRE Fred…

Incident Response

Learn How SumUp Implemented SLOs to Mitigate User Outages and…

SumUp’s Software Engineering team joins Honeycomb to discuss how SumUp incorporated observability, specifically SLOs, to identify and resolve issues before…

SLOs Incident Response

Your Systems Can Now Tell You Where Problems Lurk

Charity Majors, Pierre Tessier, and customer guest Zach McCoy from Jack Henry present a technical session. You’ll see a first-of-its-kind,…

Observability Incident Response Debugging

Actionable Service Level Objectives (SLOs) Based on What Matters Most

In this session, we discuss the inherent dangers of alert fatigue that are normalized in monitoring-based alerting systems and how…

SLOs Incident Response Debugging

Incident Response Using Triggered SLOs

Watch this fireside chat with Honeycomb’s Principal Developer Advocate Liz Fong-Jones, Solutions Architect Director Pierre Tessier, and SRE Fred Hebert,…

SLOs Incident Response

Heatmaps + BubbleUp: How They Work

In this 3-minute video, you’ll learn how to use heatmaps to visualize a large number of events over different time…

Incident Response High Cardinality Debugging

Ep. #49, Incident Commanders with Fred Hebert of Honeycomb

In episode 49 of o11ycast, Charity Majors and Jessica Kerr speak with Fred Hebert of Honeycomb about incident commanders. Listen…

Incident Response

Reliable Alerting for Honeycomb Triggers and SLOs With PagerDuty

Now that your SLOs are running, how does the team know when critical systems are in trouble? Join Developer Advocates…

SLOs Observability Incident Response Debugging

Reliable Alerting for Honeycomb Triggers and SLOs With PagerDuty

Now that your SLOs are running, how does the team know when critical systems are in trouble? Join Developer Advocates…

SLOs Observability Incident Response Debugging

HelloFresh Improves Organization-Wide Performance With Honeycomb

HelloFresh, the world's leading meal kit company, provides customers across 14 countries with wholesome, homemade meals with no shopping and…

Observability Incident Response Customers

Intelligent Medical Objects: The Curious Case of the Latency Spike

Michael covers false starts during early issue investigation including cold starts, provisioned concurrency, and function memory limits. You'll learn how…

Observability Incident Response Debugging Customers

How Honeycomb Manages Incident Response

Fred covers the full incident lifecycle at Honeycomb, all the way from first detecting issues to resolving them. But most…

SLOs Observability Incident Response

The Business Value of Observability

This panel moves beyond the technical aspects of observabilty to examine the business case for adopting this new way of…

Observability Incident Response

How to Create Happy User Experiences by Leveraging SLOs: The…

Pierre Tessier, Solutions Architect at Honeycomb, and Chuck Daminato, Staff SRE at ecobee, take the virtual webinar stage for a…

SLOs Incident Response Debugging Customers

Ep. #25, Reliability First with Amy Tobey of Blameless

In episode 25 of O11ycast, Charity and Shelby speak with Amy Tobey of Blameless. They explore the evolution of the…

Incident Response Engineering Best Practices

Honeycomb Observability Platform Demo

Watch this quick overview video as one of the Honeycomb Engineers takes you through Honeycomb's unique style of observability. You…

SLOs Observability Incident Response Debugging

Ep. #22, Designing for Observability with Jimmy Bogard of Headspring

In episode 22 of O11ycast, Liz and Charity speak with Jimmy Bogard of Headspring. They discuss maintaining balance for on-call…

Migrations Incident Response Engineering Best Practices

Query Interface Demo

Become the best debugger using Honeycomb's Query Interface to find the source of major issues in production.

Observability Incident Response Debugging

Never Alone On-call

Switch from deep query to a trace waterfall view and spot outliers with Honeycomb BubbleUp heatmaps. These make debugging effortless,…

Observability Incident Response Debugging

Preventing Bad Actors from Spoiling the Show at carwow

carwow's team used Honeycomb to identify a hacker affecting the experience of everyone else on their site by breaking down…

Observability Incident Response Debugging Customers APM

Master Your Tracing with Charity and Wilde

Better software can be built when we know how it truly behaves when real uses interact with it. Charity Majors…

Metrics Logs Incident Response Distributed Tracing

Honeycomb at Fender: Faster Answers, Happier Customers

Fender's platform team uses Honeycomb to provide top-tier service to their customers via their AWS Lambda and Go architecture, allowing…

SLOs Observability Incident Response Debugging Customers
Scroll to Top