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The Price is Right

Here at the hive, we’re working on something that isn’t code or new features(!), but is a big part of our business notwithstanding: figuring out the best way to help people understand how we…

Best Practices for Observability

Observability has been getting a lot of attention recently. What started out as a fairly obscure technical term, dragged from the dusty annals of control theory, has been generating attention for one simple reason:…

Bitten by a Kafka Bug – Postmortem

Dearest honeycombers, Yesterday, on Tuesday, Oct 17th, we experienced a partial service outage for some customers, and a small amount of data was dropped during ingestion (not any previously stored data). In terms of…

Testing In Production

Testing in production has gotten a bad rap — despite the fact that we all do it, all the time. There’s a lot of value in testing: to a point. But if you can…

Observability: What’s in a Name?

“Is observability just monitoring with another name?” “Observability: we changed the word because developers don’t like monitoring.” There’s been a lot of hilarious snark about this lately. Which is great, who doesn’t love A+…

Our First Outage

Dear honeycomb users, On Saturday, Aug 19th, we experienced a service outage for all customers. This was our first-ever outage, even though we’ve had users in production for almost exactly one year, and paying…