Webinars SLOs Incident Response

Learn How SumUp Implemented SLOs to Mitigate User Outages and Reduce Customer Churn


Blake Irvin and Matouš Dzivjak from SumUp’s Software Engineering team, Honeycomb Solution Architect Michael Sickles and Account Executive Nathan Leary, discuss how SumUp incorporated observability, specifically, SLOs, to identify and resolve issues before they grew into customer-noticeable problems.

Topics include:

- Expanding their observability toolkit beyond New Relic’s APM logging and metrics
- No data left behind: How to get the most out of your high cardinality event info
- How to observe, understand, and utilize the interconnectivity between services and teams