Blog

Category: Software Engineering

Debugging   Incident Response   Operations   Software Engineering  

Incident Report: The Missing Trigger Notification Emails

On November 18, between 00:50 and 00:56 UTC, an update was deployed that improved Honeycomb’s business intelligence (BI) telemetry available from our production operations environment....

Debugging   Software Engineering  

Incident Resolution: Do You Remember, the Twenty Fires of September?

From September to early October, Honeycomb declared five public incidents. Internally, the whole month was part of a broader operational burden, where over 20 different...

Debugging   Software Engineering  

Game Launches Should Be Exciting for Your Players, Not for Your LiveOps Team

This blog was co-authored by Amy Davis.  The moment of launching something new at a game studio (titles, experiences, features, subscriptions) is a blockbuster moment...

Software Engineering  

Lessons Learned From the Migration to Confluent Kafka

Over the last few months, Honeycomb’s platform team migrated to a new iteration of our ingest pipeline for customer events. Our migration to this newer...

Operations   Software Engineering  

The Future of Developer Careers

While JavaScript frameworks come and go, a change has been brewing over the last several years that will permanently change what it means to be...

Observability   Software Engineering  

Observability 101: Terminology and Concepts

This post is to help orient folks who want to learn more about observability but maybe feel overwhelmed by the vocabulary list. The goal is...

Operations   Software Engineering  

Incident Review: Meta-Review, August 2020

Every once in a while, teams or systems hit an inflection point where enough things change at once and the pattern of incidents shifts. We...

Customer Stories   Observability   Software Engineering  

Bees Working Together: How ecobee’s Engineers Adopted Honeycomb

At ecobee, adopting Honeycomb started as a grassroots effort. Engineers signed up for the free tier and quickly started sharing insights with teammates. When it...

Observability   Software Engineering  

Observability: 80% Practicing in the Next 2 Years

Observability is more than tooling. Of course having the right tools in place so you can ask arbitrary questions about your environment, without having to...

Guests   Observability   Software Engineering  

Bring Test Engineering into your DevOps practice

What do a test engineer and a DevOps or SRE team member have in common? The reality is that different teams need to proactively understand...

Sampling   Software Engineering   Tracing  

Getting At The Good Stuff: How To Sample Traces in Honeycomb

(This is the first post by our new head of Customer Success, Irving.) Sampling is a must for applications at scale; it’s a technique for...

Observability   Operations   Software Engineering  

How To Make Your Customers Happy, with Eaze

"Success is a catastrophe that you have to survive." -- CJ Silverio A couple of weeks ago I had the great pleasure of hosting CJ...

Dogfooding   Product Updates   Software Engineering  

From "Secondary Storage" To Just "Storage": A Tale of Lambdas, LZ4, and Garbage Collection

When we introduced Secondary Storage two years ago, it was a deliberate compromise between economy and performance. Compared to Honeycomb’s primary NVMe storage attached to...

Debugging   Dogfooding   Incident Response   Software Engineering  

Incident Report: Running Dry on Memory Without Noticing

On November 6, 2019, we intermittently rejected 1-3% of customer telemetry data at ingest for four periods of 20 minutes each. The trigger of the...

Instrumentation   Software Engineering   Tracing  

OpenTelemetry vs OpenTracing | Understanding OpenCensus and Related Terms

There’s been a fair bit of buzz lately about OpenTelemetry, which is the next major version of the OpenTracing and OpenCensus projects. The leadership of...

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