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LoginDriving Exceptional Support: Unleashing Support Power with Honeycomb
n technical support, ensuring customer satisfaction and quickly resolving issues are of utmost importance. At Honeycomb, we embrace a comprehensive approach by using our own...
How Our Love of Dogfooding Led to a Full-Scale Kubernetes Migration
When considering a migration to Kubernetes, as with any major tech upgrade or change, it’s imperative to understand the motivation for doing so. The engineering...
Developing with OpenAI and Observability
Honeycomb recently released our Query Assistant, which uses ChatGPT behind the scenes to build queries based on your natural language question. It's pretty cool. While...
Scaling Ingest With Ingest Telemetry
With the introduction of Environments & Services, we’ve seen a dramatic increase in the creation of new datasets. These new datasets are smaller than ones...
The Present and Future of Arm and AWS Graviton at Honeycomb
As many of you may have read, Amazon has released C7g instances powered by the highly anticipated AWS Graviton3 Processors. As we shared at re:Invent...
Tale of the Beagle (Or It Doesn’t Scale—Except When It Does)
If there’s one thing folks working in internet services love saying, it’s: Yeah, sure, but that won’t scale. It’s an easy complaint to make, but...
Data Availability Isn’t Observability
But it’s better than nothing... Most of the industry is racing to adopt better observability practices, and they’re discovering lots of power in being able...
One Year of Graviton2 at Honeycomb
A year ago, we wrote about our experiences as early adopters of Graviton2, and how we were able to see 30% price-performance improvements on one...
Interview with Honeycomb Engineer Chris Toshok: Dogfooding OpenTelemetry
We often get questions about the difference between using our Beeline SDKs compared with other integrations, especially OpenTelemetry (abbreviated "OTel"). That’s why the team decided...
Incident Report: Investigating an Incident That's Already Resolved
Summary On the 23rd of April, we discovered that an incident had occurred approximately one week earlier. On April 16, for approximately 1.5 hours we...
Dogfooding for Deploys: How Honeycomb Builds Better Builds with Observability
Observability changes the way you understand and interact with your applications in production. Beyond knowing what’s happening in prod, observability is also a compass that...
Observations on ARM64 & AWS’s Amazon EC2 M6g Instances
At re:Invent in December, Amazon announced the AWS Graviton2 processor and its forthcoming availability powering Amazon EC2 M6g instances. While the first-generation Graviton processor that...
Using Honeycomb to remember to delete a feature flag
Feature flags are great and serve us in so many ways. However, we do not love long-lived feature flags. They lead to more complicated code,...
Instrumenting Lambda with Traces: A Complete Example in Python
We’re big fans of AWS Lambda at Honeycomb. As you may have read, we recently made some major improvements to our storage engine by leveraging...
Honeycomb SLO Now Generally Available: Success, Defined.
Honeycomb now offers SLOs, aka Service Level Objectives. This is the second in a set of of essays on creating SLOs from first principles. Previously,...