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LoginCustomer Story: Intercom Reduces MTTWTF With Observability and Distributed Tracing
Intercom’s mission is to build better communication between businesses and their customers. With that in mind, they began their journey away from metrics alone and...
Monitoring Cloud Database Costs with OpenTelemetry and Honeycomb
In the last few years, the usage of databases that charge by request, query, or insert—rather than by provisioned compute infrastructure (e.g., CPU, RAM, etc.)—has...
New Honeycomb Features Raise the Bar for What Observability Should Do for You
As long as humans have written software, we’ve needed to understand why our expectations (the logic we thought we wrote) don’t match reality (the logic...
Authors’ Cut—Gear up! Exploring the Broader Observability Ecosystem of Cloud-Native, DevOps, and SRE
You know that old adage about not seeing the forest for the trees? In our Authors’ Cut series, we’ve been looking at the trees that...
Authors’ Cut—Shifting Cultural Gears: How to Show the Business Value of Observability
How do you solve the people and culture problems that are necessary in making the shift to adopt observability practices? And once you instill those...
Getting Started with OpenTelemetry: Three Companies Check Into OTel Observability
Learn how Jimdo, Upgrade, and Campspot benefited from OpenTelemetry, whether in improved performance, or by avoiding vendor lock-in....
Sense and Signals
Part of understanding a complex, distributed software system as a socio-technical system means taking seriously that the signals the stewards receive aren’t just chatter....
How Do I Do Availability Checks in Honeycomb?
Let’s dig into what we mean by an Availability Check and how that maps to observability, tracing, and supporting production systems....
User Tips: Sending NGINX Logs to Honeycomb
You use NGINX as a proxy for your application, and you want to leverage Honeycomb's amazing features to help make sense of the traffic data....
Authors' Cut—No More Pipeline Blues: Accelerate CI/CD with Observability
Just like any aspect of development, poor integration, invisible bottlenecks, and bugs can plague your CI/CD pipelines. And debugging them? Well, it’s complicated. To see...
Dashboards Can Be More Than Just Expensive TV
Someone once described dashboards to me as “expensive TV for software engineers.” At first, I stood there quietly shocked—dashboards had informed many root cause analyses...
Authors' Cut—Not-So-Distant Early Warning: Making the Move to Observability-Driven Development
Observability is about understanding systems, which means more than just production. Moving from logs to tracing and showing causality can be done locally, as well....
Ask Miss O11y: What Should An "Observability Team" Do?
People use “observability team” as a catchall basket for all kinds of things these days—from cutting-edge tech to truly heinous hacks. Eh, it is what...
Adding Code Tags to Your OpenTelemetry Spans
One of the reasons that OpenTelemetry is great at doing this is that a lot of the common attributes you may find on a span...
Datasets, Traces, and Spans—Oh My!
By giving an overview into datasets, traces, and spans, you’ll get a peek behind the curtain into how Honeycomb facilitates observability in the hopes of...