Sampling  

The Evolution of Sampling in Honeycomb: Introducing Refinery 2.0

It's rare to have too much telemetry—it's not often that someone says "I wish I didn't have all this information!" However, telemetry is data, and...

Incident Response  

Incident Management Steps and Best Practices

Incident management is the way an organization reacts to any kind of outage (security, broken code, severe weather, or anything that’s disruptive to customer service)....

Teams & Collaboration   Software Engineering  

Evolving by Involving 

In this post, we’re going to lay out the guiding principle that unifies the diverse world of CS as we see it—and show how we...

Software Engineering  

On Becoming a VP of Engineering, Part 2: Doing the Job

Charity once said an off-hand sentence that became a mantra for my transition into the VP of Engineering role: “Directors run the company.” This was...

OpenTelemetry   Observability  

Observing Core Web Vitals with OpenTelemetry

Each CWV measures a specific part of the end user experience. CWV scores can help identify gaps in web page performance. Additionally, Google uses CWV...

Software Engineering  

On Becoming a VP of Engineering, Part 1: The Path to VP

In February of 2020, I was promoted from Director of Engineering to Honeycomb’s first VP of Engineering. Although Charity wrote an extremely generous public announcement,...

News & Announcements   Featured  

We Did it Again: We’re a Leader in 2023 Gartner® Magic Quadrant™ for APM & Observability for the Second Year in a Row

When the Gartner Magic Quadrant Report came out in 2022, we did the professional equivalent of a spit take, then cheered wildly. NOT ONLY did...

Metrics  

How Metrics Behave in Honeycomb

Honeycomb has the ability to receive events from application. These events can take the shape of Honeycomb wide events, OpenTelemetry trace spans, and OpenTelemetry metrics....

Observability   Dogfooding  

Driving Exceptional Support: Unleashing Support Power with Honeycomb

n technical support, ensuring customer satisfaction and quickly resolving issues are of utmost importance. At Honeycomb, we embrace a comprehensive approach by using our own...

OpenTelemetry   Observability  

How to Trial Honeycomb and OpenTelemetry

Insightful proof-of-concepts with a tool can be difficult to undertake due to the demands on valuable resources: time, energy, and people. With a task as...

Incident Response  

There Are No Repeat Incidents

People seem to struggle with the idea that there are no repeat incidents. It is very easy and natural to see two distinct outages, with...

Tracing  

Exotic Trace Shapes

OpenTelemetry and Beelines were designed with assumptions about the types of traffic that most users would trace. Based on these assumptions, web application and API...

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