Observability   Dogfooding  

Driving Exceptional Support: Unleashing Support Power with Honeycomb

n technical support, ensuring customer satisfaction and quickly resolving issues are of utmost importance. At Honeycomb, we embrace a comprehensive approach by using our own...

OpenTelemetry   Observability  

How to Trial Honeycomb and OpenTelemetry

Insightful proof-of-concepts with a tool can be difficult to undertake due to the demands on valuable resources: time, energy, and people. With a task as...

Incident Response  

There Are No Repeat Incidents

People seem to struggle with the idea that there are no repeat incidents. It is very easy and natural to see two distinct outages, with...

Tracing  

Exotic Trace Shapes

OpenTelemetry and Beelines were designed with assumptions about the types of traffic that most users would trace. Based on these assumptions, web application and API...

Observability  

What Observability-Driven Development Is Not

At Honeycomb, we are all about observability. In the past, we have proposed observability-driven development as a way to maximize your observability and supercharge your...

Software Engineering   LLMs  

Improving LLMs in Production With Observability

In early May, we released the first version of our new natural language querying interface, Query Assistant. We also talked a lot about the hard...

Dogfooding  

How Our Love of Dogfooding Led to a Full-Scale Kubernetes Migration 

When considering a migration to Kubernetes, as with any major tech upgrade or change, it’s imperative to understand the motivation for doing so. The engineering...

Observability  

Don’t Let Observability Inflate Your Cloud Costs 

We saw a shift this year in how the technology sector honed in on sustainability from a cost perspective. In particular, looking at where they’re...

Observability  

How Honeycomb Monitors Kubernetes

While Kubernetes comes with a number of benefits, it’s yet another piece of infrastructure that needs to be managed. Here, I’ll talk about three interesting...

Customer Stories  

How FireHydrant Implemented Honeycomb to Streamline Their Migration to Kubernetes

Kubernetes helps teams of all sizes optimize their microservices architecture by enabling seamless automated containerized app deployment, easy scalability, and efficient operations. But Kubernetes also...

OpenTelemetry  

Collecting Kubernetes Data Using OpenTelemetry

Running a Kubernetes cluster isn’t easy. With all the benefits come complexities and unknowns. In order to truly understand your Kubernetes cluster and all the...

Observability  

Customer-Centric Observability: Experiences, Not Just Metrics

Frontend observability is a tricky problem. No website is free of errors or slowdowns; sites break down in weird ways for all kinds of reasons....

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