Blog

Category: Debugging

Software Engineering   Dogfooding   Debugging  

Always. Enable. Keepalives.

As part of our recent failure testing project, we ran into an interesting failure mode involving the OpenTelemetry SDK for Go. In this post, we’ll...

Debugging   Customer Stories  

Unlocking Smiles: HappyCo's Observability Success 

With a diverse range of applications, HappyCo sought to advance their system investigations with a modern observability solution while embarking on an application refactor project....

Debugging   Customer Stories  

Transforming Financial Services with Modern Observability: Moov's Story 

As a new company poised to transform the financial services industry with its modern money movement platform, Moov wanted an equally modern observability platform as...

Debugging   Customer Stories  

ShipHero's Observability Journey to Seamless Software Debugging

Committed to timely service, ShipHero recognizes that the seamless performance of its software is paramount to customer satisfaction. To maintain this high standard, the development...

OpenTelemetry   Frontend   Debugging  

A Practical Guide to Debugging Browser Performance With OpenTelemetry

So you’ve taken a look at the core web vitals for your site and… it’s not looking good. You’re overwhelmed, and you don’t know what...

OpenTelemetry   Debugging  

Errors Got You Down? Honeycomb and OpenTelemetry are Here to Help

It’s 5:00 pm on a Friday. You’re wrapping up work, ready to head into the weekend, when one of your high-value customers Slacks you that...

Product Updates   Debugging  

Get the Big Picture: Learn How to Visually Debug Your Systems with Service Map—Now Available in Sandbox

Honeycomb’s Service Map gives you the unique capability to filter by both services and traces so you can generate maps that isolate very specific areas...

Incident Response   Debugging  

Solving a Murder Mystery

Bugs can remain dormant in a system for a long time, until they suddenly manifest themselves in weird and unexpected ways. The deeper in the...

Debugging  

Incident Review: Shepherd Cache Delays

In this incident review, we’ll cover the outage from September 8th, 2022, where our ingest system went down repeatedly and caused interruptions for over eight...

Product Updates   Debugging  

Debugging Just Got Faster and Easier With New Enhancements to BubbleUp

We’re thrilled to share that we’ve made significant enhancements to BubbleUp that will enable users to BubbleUp from more parts of the Honeycomb UI beyond...

Debugging  

Incident Review: Working as Designed, But Still Failing

A few weeks ago, we had a couple of incidents that ended up impacting query performance and alerting via triggers and SLOs. These incidents were...

Featured   Debugging  

Authors' Cut—Debugging with the Core Analysis Loop, and What to Build vs Buy

In this blog, we’ll dive into debugging with the Core Analysis Loop, the functional requirements for a backend datastore that make this possible, and whether...

Tracing   Debugging  

We Learn Systems by Changing Them

In the social world, there is no outside: we participate in the systems we study. I’ve noticed this in code: when I come to an...

Observability   Debugging  

Why Intuitive Debugging Has Stopped Working for You

It’s harder to understand and operate production systems in 2021 than it was in 2001. Why is that? Shouldn’t we have gotten better at this...

Software Engineering   Operations   Incident Response   Debugging  

Incident Report: The Missing Trigger Notification Emails

On November 18, between 00:50 and 00:56 UTC, an update was deployed that improved Honeycomb’s business intelligence (BI) telemetry available from our production operations environment....

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