Iterating Our Way Toward a Service Map
For a long time at Honeycomb, we envisioned using the tracing data you send us to generate a service map. If you’re unfamiliar, a service...
Autocatalytic Adoption: Harnessing Patterns to Promote Honeycomb in Your Organization
When an organization signs up for Honeycomb at the Enterprise account level, part of their support package is an assigned Technical Customer Success Manager. As...
Surface and Confirm Buggy Patterns in Your Logs Without Slow Search
Incidents happen. What matters is how they’re handled. Most organizations have a strategy in place that starts with log searches—and logs/log searching are great, but...
Honeycomb, Meet Terraform
The best mechanism to combat proliferation of uncontrolled resources is to use Infrastructure as Code (IaC) to create a common set of things that everyone...
Authors’ Cut Spark Notes Edition: Jumpstart Your Observability Journey
George Miranda, Liz Fong-Jones, and Charity Majors, held a series of live discussions called the Authors’ Cut to bring core concepts of the book to...
Author’s Cut—A Sample of Sampling, and a Whole Lot of Observability at Scale
In this post, we’re moving from the foundations of observability to things that become critical when you start practicing observability at scale. Tools like sampling...
Happy o11ydays!
As 2022 draws to a close, the Honeycomb team is getting ready to take some time to recharge our collective batteries and get ready for...
NS1 Implements Honeycomb to Democratize Their Code and Spark Customer Joy
The line from observability to customer joy is straighter than you think. We recently learned this from NS1, a managed DNS provider and Honeycomb customer,...
Customer Story: Intercom Reduces MTTWTF With Observability and Distributed Tracing
Intercom’s mission is to build better communication between businesses and their customers. With that in mind, they began their journey away from metrics alone and...
Monitoring Cloud Database Costs with OpenTelemetry and Honeycomb
In the last few years, the usage of databases that charge by request, query, or insert—rather than by provisioned compute infrastructure (e.g., CPU, RAM, etc.)—has...
New Honeycomb Features Raise the Bar for What Observability Should Do for You
As long as humans have written software, we’ve needed to understand why our expectations (the logic we thought we wrote) don’t match reality (the logic...
Authors’ Cut—Gear up! Exploring the Broader Observability Ecosystem of Cloud-Native, DevOps, and SRE
You know that old adage about not seeing the forest for the trees? In our Authors’ Cut series, we’ve been looking at the trees that...
Authors’ Cut—Shifting Cultural Gears: How to Show the Business Value of Observability
How do you solve the people and culture problems that are necessary in making the shift to adopt observability practices? And once you instill those...
Getting Started with OpenTelemetry: Three Companies Check Into OTel Observability
Learn how Jimdo, Upgrade, and Campspot benefited from OpenTelemetry, whether in improved performance, or by avoiding vendor lock-in....
Sense and Signals
Part of understanding a complex, distributed software system as a socio-technical system means taking seriously that the signals the stewards receive aren’t just chatter....