As a Customer Advocate, I talk to a lot of prospective Honeycomb users who want to understand how observability fits into their existing Site Reliability Engineering (SRE) practice. While I have a passing familiarity with the discipline, I wanted to learn more about what SREs do in their day-to-day work so that I’d be better able to help them determine if Honeycomb is a good fit for their needs.
We often get questions about the difference between using our Beeline SDKs compared with other integrations, especially OpenTelemetry (abbreviated “OTel”). That’s why the team decided to do some integration dogfooding by instrumenting our own code with OpenTelemetry alongside existing Beeline instrumentation.
You’ve instrumented an application with our Beeline or perhaps with OpenTelemetry, and you’ve been blown away by seeing traces of your app, or BubbleUps that point out a customer in pain. You get it! And now you want all your teammates to feel the same excitement you do, and you want your management bought in on SLOs.